Roles

Give everyone the view their work requires.

Access roles control what someone can do. Job titles describe the work they are qualified to perform. ShiftChef keeps those two ideas separate.

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Six access levels

Useful by default. Scoped by responsibility.

Roles may be combined, and exact visibility also depends on workplace scope and the API’s authorization decisions.

Owner

Govern the workspace, people, scheduling, operations, reports, and history.

Workspace lifecycle
People and access
Every operating view

Administrator

Run broad administration without taking over owner-only lifecycle actions.

Workplace setup
Invitations and records
Operational administration

Manager

Turn staffing requirements into a workable roster and keep daily operations moving.

Roster planning
Requests and tasks
Review and reporting

Supervisor

Coordinate service work, handovers, communications, and permitted team activity.

Daily coordination
Handover context
Team communication

Team member

See assignments, share availability, submit requests, complete work, and stay informed.

My shifts
Requests and checklists
Messages and feedback

Reports viewer

Review schedules, workforce records, scorecards, reports, and audit history without changing setup.

Read-only schedules
Reports and scorecards
Change history

In practice

Four perspectives on the same operation.

Owners & administrators

Set up the workspace, workplaces, location groups, job roles, invitations, people, and access. Stay close to scheduling, operations, reports, and change history without forcing everyone into the same view.

Managers

Turn staffing needs into a workable roster, handle requests, publish clear schedules, set up daily work, communicate with the team, and review what happened.

Supervisors & team members

See the right schedule, share availability, handle requests and checklists, carry handover context, read messages and briefings, and contribute feedback or recognition.

Reports viewers

Review schedules, workforce records, reports, scorecards, and change history through a read-only operating view.

Capability matrix

A clearer view of who can do what.

These summaries explain the operating model, not a substitute for authorization. Workplace scope and server-side decisions always apply.

ShiftChef capabilities by access role
Capability	Owner	Admin	Manager	Supervisor	Team member	Reports
Workspace & access	Manage	Manage	Limited	View	View	View
People & invitations	Manage	Manage	Limited	Limited	View	View
Schedules & rosters	Manage	Manage	Manage	Limited	View	View
Daily work & requests	Manage	Manage	Manage	Manage	Limited	View
Reports & history	Manage	View	View	Limited	Limited	View
Change history	View	View	Not available	Not available	Not available	View

Workspace & access

Owner: Manage
Administrator: Manage
Manager: Limited
Supervisor: View
Team member: View
Reports viewer: View

People & invitations

Owner: Manage
Administrator: Manage
Manager: Limited
Supervisor: Limited
Team member: View
Reports viewer: View

Schedules & rosters

Owner: Manage
Administrator: Manage
Manager: Manage
Supervisor: Limited
Team member: View
Reports viewer: View

Daily work & requests

Owner: Manage
Administrator: Manage
Manager: Manage
Supervisor: Manage
Team member: Limited
Reports viewer: View

Reports & history

Owner: Manage
Administrator: View
Manager: View
Supervisor: Limited
Team member: Limited
Reports viewer: View

Change history

Owner: View
Administrator: View
Manager: Not available
Supervisor: Not available
Team member: Not available
Reports viewer: View

NEXT SERVICE

Show every role what matters next.

See how role and workplace scope can fit the way your operation already works.

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